Informatics

One of every four people who calls a telephone information number makes it to ask for details on leisure and tourism (23% of queries), according to a study of 11811 new information telephone, information company of value added services, companies, institutions and individuals. The most consulted following are information about shops (15%) and agencies and official procedures carried out in institutions (14%). Within the category of leisure and tourism, most popular queries are those which deal with restaurants (7%), transport (6%), leisure and travel, (6%), and accommodation (5%). In them, users of telephone information numbers request more diverse support: from the simple request of a phone number, to consultations about what to visit in a tourist place, which Argentine restaurant is the most valued by gastronomic guides in a city, what time leaves a particular train, where tickets are purchased for a musical poster, or even help to get to the chosen hotel or information about whether the property has a swimming pool or supports dogs. Shops: distribution, real estate, household appliances and furniture, the most demanded according to the report prepared by 11811, almost one of every six calls (15%) received in different information phone numbers, are to ask for data from shops.

Consultations on supermarkets, Department stores and supermarkets, which account for almost 15% of consultations stand out above the rest in this group. Also, real estate (7.5%), household appliances – sales and technical services-(6%) and furniture (5%) establishments, are the following establishments most wanted by users. Behind them lie with consultations on stores of clothing and the sale and repair of Informatics (4%), followed by libraries, totaling 2.5% of consultations in the area of trade. Institutions: city councils, government agencies, associations, courts requests for information on institutions, represent 14% of calls to telephone information services. Of these, 28% are on city councils and 27% on official bodies.